Your purchase helps to support The US Army Museum of Hawaii to build new exhibits, maintain current exhibits and maintain the facility
Your purchase helps to support The US Army Museum of Hawaii to build new exhibits, maintain current exhibits and maintain the facility
RETURNS AND REPLACEMENTS
Tuesday - Saturday, 10am - 5:00pm (HST)
Items must be returned within 30 days of purchase. Please email us at hams1@hawaiiantel.net or call us at 808-955-9552 with the reasons for the return or replacement request, and pictures of the product (if necessary), and provide us with a record of the return. All shipping charges on returned items are non-refundable.
Upon receipt of the returned item(s) your refund will be submitted, and an email confirming your refund will be sent to the email address used when placing the order. Refunds take approximately 5-7 business days for processing once the item has been received at our facility. Every effort is taken to process and ship orders shortly after they have been received. If a request to cancel an order comes in prior to shipping it, a full refund can be provided. If the request to cancel is received after the item has shipped, you will need to refer to the instructions for "Returns & Replacements" above. All shipping charges on returned items are non-refundable. Please email your request to cancel to hams1@hawaiiantel.net with your order number and the reason, and we will get back to you as soon as possible. We will contact you with the correct address to return it to you or provide a label if it's due to a reason that is our fault.
